GRACE UNDER FIRE - Table of Contents
Section I
1 Communication with Concrete Thinkers
2 High Functioning Autism3 Information Processing and Retention
4 Coping with Stubborn Refusals
6 The Need for Reassurance
7 Dealing with Individuals with Pronounced Mood Swings
8 Moving Past the Past
9 Coping with Lack of Motivation
10 Useful Tactics for Dealing with Symptoms of Paranoia and Persecution
Section II
11 Borderline Personality Disorder and Splitting
12 Recognizing the Strategies of Opportunistic and Manipulative Patients
13 The Danger of Psychopathic Individuals in Community-based Social Services Programs
Section III
14 Dealing with the Symptoms of Disorganization
15 Dropping Stones in a Well: Latency
16 Withdrawal from Intoxicating Substances
17 Psychosis
18 Communication with Someone Who is Experiencing Delusions or Hallucinations
19 Tactics for Dealing with Symptoms of Mania
20 Communication and De-escalation with Elderly Patients
Section IV
21 Introduction to Centering
22 “I’ve Got All the Time I Need”
23 It’s Not Personal Unless You Make It So
24 Circular Breathing
25 The Intoxication and Joy of Righteous Anger
26 The Training of Intuition
27 A Fair Witness
Section V
28 Assessment and Intervention with Suicidal Clients
29 The Essential Questions to Ask the Possibly Suicidal Person
30 The Art of Communication with the Suicidal Person
31 Suicide as Self-Murder: A Taxonomy
32 Self-mutilation
33 Identifying and Helping Parasuicidal IndividualsSection VI
34 The Nature of Aggression
35 Why Would Someone Become Aggressive?
36 Risk Assessment
37 What Does Escalation Look Like?
Section VII
38 Core Principles of Intervention with Angry People
39 Physical Organization in the Face of Aggression
40 The Tone and Quality of Your Voice
41 Preemptive De-escalation
42 Across the Spectrum of Anger
43 Essential Strategies for De-escalating Anger
44 Paraphrasing
45 Guidelines on Limit Setting
46 What Doesn’t Work
Section VIII
47 Communication with Potentially Aggressive Youth
48 A Consideration of the Impulsive Child
49 Conduct Disorder
50 Explosive Kids
51 Opposition-Defiant Kids
52 PTSD in Young People
53 Pseudo–Nihilism
54 Therapeutic Communication with Abused Children and Teens
Section IX
55 Preface to Rage
56 Chaotic Rage
57 Terrified Rage
58 Hot Rage
59 Predatory or Cool Rage
60 De-escalation of Developmentally Disabled Individuals: Special Considerations
61 When Facing Violence
62 Mob Rage
63 A Show-of-support
64 The Aftermath: What to Do Now?
65 Managing Threats to Your Family
Section X
66 Establishing a Culture of Safety
67 Good Policy, Good Practice
68 Safety and New Employees
Section XI
69 Safety on Outreaches
70 Safety in the Emergency Room
71 When Monitoring Medication Is Part of Your Professional Responsibilities: for Nonmedical Personnel
72 Support Staff: Managing Aggressive Individuals in the Lobby and on the Phone
73 Conclusion
Appendix I Case Plan for Patient Who Made Serious Repeated Parasuicidal Attempts
