One of the agents will instantly email your confirmation voucher and instructions on how to locate us outside the appropriate terminal.We monitor all arriving flights so you do not need to worry if your flight is delayed we will be there holding our company paddleboard sign you will receive a copy of via email.We answer all emails within 3 mins of receiving them. toll-free numbers are on our PDF vouchers just in case you need to contact us.We have the most attentive & best customer service not just in Cabo but in the country of Mexico. We are here to help.